WhatsApp

Business App

What does it
mean for your brand ?

Integrate Whatsapp for Business to your Website

Earlier this year(October) Whatsapp launched Whatsapp Business for SME’s and MSME’s to provide access to 1.5 billion active users on Whatsapp. Aadi Infotech will help you Integrate your website with Whatsapp Business. 

With the app, businesses can interact with customers easily by using tools to automate, sort, and quickly respond to messages. Connect with your customers globally in their favorite messaging app across any mobile OS, device, and carrier. Businesses using WhatsApp Business can connect with ordinary WhatsApp users as normal, as there’s no need for ordinary WhatsAppers to download the separate app, the company said. WhatsApp users will know when they are being contacted by a business rather than an individual, as it will be listed as a business account.

WhatsApp Business App Features

Business Profiles

For businesses that want to easily be seen and discovered by customers, Whatsapp Business App allows users to create a business profile with helpful information for your customers like your address, phone number, business description, email address, and website.

Smart Messaging Tools

One of the messaging tools that come with the WhatsApp Business App is “Quick Replies”. The tool lets you save and reuse messages. Another tool is “Automated Messages”. This allows businesses to set an away message when unable to answer so customers know when to expect a response.

Messaging Statistics

The messaging statistics feature of the app allows businesses to be able to review simple metrics behind the messages being sent. You can access important metrics such as how many of your messages were successfully sent, how many were delivered and read etc.

WhatsApp Web

Aside from using the App to send and receive messages from customers, you can also send and receive messages with WhatsApp Business on your desktop or laptop making it more accessible for business especially those with customer support team.

WhatsApp User Statistics

1 bn+
Active Users
10 mn+
daily users
1 st
Most Used messaging app
1 bn+
messages sent every day
1 bn+
People Use whatsapp status daily
10 mn+
Voice calls made every day
1 bn+
Number of groups
1 +
Languages

Why Use WhatsApp Business ?

Business Profiles

There are 'Business Profiles' that will help customers get additional information such as Email or the Store address, Website or any extra description of the Business. These are quite detailed and help establish the nature of your Business on Whatsapp. A verified Business simply adds to the authenticity and will let Whatsapp users know that you are a registered Business.

Superior Brand Connections

Whatsapp Business provides companies a unique, Branded Business Identity. Cementing Brand relationships with customers is the holy grail for most Businesses. Whatsapp Business gives you the opportunity to inject your Brand personality with every Customer interaction and infuse your Brand ethos in uniquely new ways to make even more engaging Customer connections.

Engaging Globally

Whatsapp is the number one Messaging App in 104 Countries. And it has the highest smartphone penetration rates as high as 95% in some of those countries. Since it is free for Users and Businesses it has become the most popular App for Personal and Business conversations. If you want to tap into the global market, Whatsapp Business should absolutely be in your communications portfolio.

Messaging Privately and Securely

One of the most significant benefits for Whatsapp is its end-to-end encryption and strict attention to protecting subscriber privacy. Customers want a familiar but secure way to connect with Businesses. And as the need for Businesses to remain compliant and secure is a constant balancing act, Whatsapp safeguards companie as well with their Two-factor Authentication.

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