Whatsapp Business Integrations
WhatsApp Business is an OTT (over-the-top) chat app that brings the functionality and convenience of personal messaging to customer communications. More than 5 million business users take advantage of this popular messaging platform today.
Convenient Two-Way Communications
Improved, Fast and Secure Customer Care
Brand-Verified Conversations with proper Business Profile
Get Desktop, Mobile and Web Convenience
Watsapp Business Features
Send Alerts & Notifications
Use WhatsApp Business to notify or alert your customers of time-sensitive information, such as an itinerary change, system outage, or shipping alerts.
In-App Booking & Scheduling
Create your ownWhatsApp chatbot to let customers easily book appointments with your business.
Send Appointment Reminders
Help your customers remember their appointments and avoid frustration over rescheduling.
24/7 Service Provided
It will be available 24 hours and answer your customer queries without delays.
Simplify User Verification
WhatsApp allows you to send multi-factor authentication messages, such as one-time passwords, with enhanced security and encryption.
Streamline Customer Service
Support agents can communicate with customers in real-time to answer questions and resolve support tickets.
Send Customer Surveys
Get valuable feedback that enhances your customer service and product development efforts.
Automated messages and create call-to-actions and quick reply buttons within WhatsApp to get immediate responses from your audience.
Watsapp Business With Latest Features
Hide your ‘last seen’ from specific contacts
WhatsApp always had a setting that lets you hide your last seen from your contacts. It is a handy feature for people who want to hide their availability from their WhatsApp contacts. One downside of using this feature is that you are also not able to see the ‘last seen’ status of your contacts. This causes issues for users like me who only want to hide their last seen status from specific people in my contacts but not all of them. Thankfully, the the company is testing a new feature which lets people hide their ‘last seen’ status from only specific contacts.
No time limit for deleting sent messages
While WhatsApp allows users to delete sent messages, currently, there’s a time limit of up to 4,096 seconds (68 minutes and 16 seconds) to delete a message after it was sent. But according to testing on beta version of the app, the company might be planning to remove this limit once and for all. A time limit for executing the delete action was not found during the testing. It means that users will be able to delete their sent messages from any time in the past. That said, there’s no clear timeline when this feature will be available, so it will be a while before we see this feature.
The ability to use WhatsApp on multiple devices without relying on your smartphone connection has been one of the most requested features for WhatsApp. And this feature is finally coming to all devices. After being spotted in several beta builds, the feature has officially rolled out in beta. Now, when you log in to a desktop or web client on WhatsApp, you get an option to try this feature in beta.
A new community feature
WhatsApp is working on a new community feature that might be rolled out in a near future. The feature is reportedly similar to discord groups and channels. This is not the same as the groups feature that already exists in WhatsApp. The new communities feature will give admins more control over the different aspects of the app. Admins will be able to create multiple groups inside a community, just like you can do in Discord. Like other chats, the community chats will be end-to-end encrypted.
WhatsApp logout will replace the ‘Delete Account’ button and support the upcoming multi-device feature. As per a report of WaBetaInfo, which keeps a track of WhatsApp updates, the app will finally bring in a logout option for its users. The option will allow users to logout WhatsApp accounts from their devices, just like Facebook and other social networking apps. The feature was recently spotted on the new beta version of WhatsApp and is said to roll out to both iOS and Android versions of the app soon. The WhatsApp logout feature is likely to allow people on the app to use their account on multiple devices at the same time.
Instagram Reels on WhatsApp
WhatsApp to get Instagram Reels section going forward. The feature will reportedly allow users to watch Instagram Reels directly from the messaging app. This could be a part of WhatsApp’s integration plan with other Facebook-owned apps. For those unaware, Instagram Reels is the short video feature, which was added to the picture-sharing app last year after the government banned TikTok.
‘Read later’ is said to be an improved version of the existing Archived Chats feature on WhatsApp. When a chat is moved to read later, WhatsApp won’t send notifications for that chat. Additionally, the feature will include a ‘vacation mode’, which will ensure that the ‘read later’ chats work the same way as archived chats on the current stable version. Read later will also come with an edit button for users to customise settings. WhatsApp users will also be able to select multiple chats at once to quickly unarchive them.
You’ll soon be able to buy insurance via WhatsApp in India. The Facebook-owned messaging platform is set to roll out health insurance and micro-pension products on its messaging platform in India through tie-ups with licensed financial services players. Initially, WhatsApp will sell SBI General sachet-health insurance cover and HDFC Pension schemes via its platform.