What is a Smart Chat ?
The evolution of artificial intelligence is now in full swing and Smart Chats are only a faint splash on a huge wave of progress. Today the number of users of messaging apps like WhatsApp, Slack, Skype and their analogs is skyrocketing, Facebook Messenger alone has more than 1.2 billion monthly users. With the spread of messengers,virtual chatbots that imitate human conversations for solving various tasks are becoming increasingly in demand.
Online chatbots save time and efforts by automating customer support. However, the opportunities provided by chatbot systems go far beyond giving responses to customers inquiries. They are also used for other business tasks, like collecting information about users, helping to organize meetings and reducing overhead costs. There is no wonder that size of the chatbot market is growing exponentially.