Conversational AI 30-DIALOGUE WITH SOCIAL ROBOTS
Social robots are designed specifically to engage in communication with humans. Social robots can be found in many places such as supermarkets, museums, airports, schools, and homes. Social robots also provide insight into the nature of face-to-face interaction in situated dialogues that take place in a physical environment and involve a combination of verbal and non-verbal behaviors. Here the aim is to develop a human-like conversational robot that can engage in activities such as attentive listening, displaying backchannels, fillers, laughter, using nonverbal behaviors such as gaze, head movement, and gestures. The social robot operates in two different environments:
- A micro environment in which the social robot engages as an agent in face-to-face communication that requires multimodal capabilities.
- A macro environment in which the social robot acts like a computer system to access large, dynamic data sources on the web and process information from sensors in the environment.
By being able to act in both these environments social robots can potentially provide a unique conversational experience based on human-like interaction and supported by a rich source of information from the environment in the form of knowledge graphs that may contain information about relationships between entities, actions, and activities.